217 Poplarwood Dr.
Kyle, TX, 78640
512-699-4275
tom@thebraseltons.com

Tom Braselton


Profile
My professional experience has led me through highly demanding and diverse positions in computer maintenance, system support, development and management related fields since 1991. These positions were complemented with extensive hands-on experience designing, writing and using diagnostic software, operating systems, networking environments, storage environments and application software. Throughout my career, I have gained experience in training development, problem solving and decision making. I am as comfortable taking direction as I am leading a successful team.

Experience
System Analyst Manager, Goodwill Industries Of Central Texas Austin, TX 5/2011-Present
Daily responsibilities included hiring and managing a SharePoint Developer and managing our web developer and projects. Continue research and development of our internal applications.
  • Continue to expand our line of our internal applications improving and streamlining processes
  • Oversee all software projects
  • Manage developers and give performance appraisals/reviews

System Analyst, Goodwill Industries Of Central Texas Austin, TX 4/2010-5/2011
Daily responsibilities included being the sole software developer. Work daily with Microsoft SharePoint, Microsoft SQL Server, Microsoft Dynamics, Ultimate Software’s UltiPro, AST Persona, Microsoft Active Directory, Powershell, T-SQL, .NET, C# and PHP.
  • Organized and populated all entries in the Active Directory Tree
  • Wrote a fully automated method to pay our invoices from one web page with JP Morgan Chase. This included encryption and transfer of our bills in a custom format
  • Automated mileage reimbursement and removed the need for paper submissions
  • Designed framework and documentation for future company applications
  • Wrote core library for company use for future company applications
  • Designed and deployed the internal SharePoint Server - Farm, Security Policy, Search and Styles
  • Generated custom reports from MSSQL server from internal applications, Microsoft Dynamics, Persona and UltiPro
  • Worked with iPhones and iPads to design accessible software to use throughout the company

Stay at Home Father, Kyle, TX 8/2006-4/2010
In addition to taking care of my small child, I kept my skills sharp while learning new ones and by helping with projects without financial compensation.
  • Created a suite of HTML formatted reports with historic system load data gathered from VMWare ESX servers via Powershell scripting
  • Studied and implemented the REST API to develop applications and integration for Twitter, Facebook, Gowalla and Foursquare
  • Worked on database-driven distance calculations, Google Mapping and radius information based on GPS coordinates using both Rhumb Line Bearings and Great Circle Bearings formulas

System Integration Engineer, Vignette Austin, TX 6/2006-8/2008
Daily responsibilities included managing relationships with third-party vendors and internal engineering along with customer support. Also was responsible for performing Proof-of-Concept testing in the Content Management Application and Portal Server.
  • Administration/Installation/Configuration of WebLogic and WebSphere Applicaiton Servers, Oracle/Microsoft SQL/DB2 databases
  • Daily use of AIX/HP-UX/Solaris/Windows/Linux operating systems
  • Managed relationships with BEA, IBM, Autonomy and BMC
  • Developed a proficiency with Java and the J2EE architecture to write debug code for demonstration of third-party problems

System Test Manager, Perseus Labs Austin, TX 3/2001-6/2006
Daily responsibilities included managing as many as ten engineers and technicians during hardware and software testing. Also created employee performance plans and administered employee appraisals.
  • Designed test plans, strategies and reports
  • Trained new employees in procedure, hardware and software
  • Designed cross-platform software test tools to stress and benchmark Intel and AMD based computers and entire subsystems. Development environments included Microsoft Visual C++ 6.0, Metrowerks CodeWarrior and VIM/GCC (Linux). Tool suite included CPU, RAM, network and storage tests
  • Designed new network test tool that achieved 99% of the theoretical bidirectional maximum of a network
  • Server Blade testing. Testing included all HP hardware / infrastructure and automated server installations using HP’s RapiDeploy server. Operating systems supported by the software were SuSE Linux (includes SLES and United Linux variants), RedHat Linux (Advanced Server / EL), Windows 2000 and Windows Server 2003

Server Management Application Programmer, Dell Computer Austin, TX 1998-2001
Daily responsibilities included writing and maintaining installation packages for HP OpenView, Dell’s hardware instrumentation and Independent Hardware Vendor (IHV) applications.
  • The main install application required detailed knowledge of Microsoft MFC based applications, InstallShield and Install Wizard.
  • Supported operating systems were Windows 9x, Windows NT and NetWare
  • Developed support .DLLs and .NLMs for the Server Management Software group

Server Product Test Technician, Dell Computer Austin, TX 1996-1998
Daily responsibilities included performing rigorous local and network testing/compatibility testing on prototype servers before system test.
  • Designed a filesystem test tool and benchmark using C/C++ for identifying problems and debugging
  • Designed a remote application that automatically controlled client computers to perform server testing
  • Designed a network test tool that performed unbuffered transactions which was able to achieve 99% of the theoretical unidirectional maximum of a network
  • Adjusted the network tool to test slot-to-slot PCI performance
  • Executed benchmarks to provide information to development
  • Logged and tracked issues found with the hardware or software
  • Proficiency with Windows NT, BackOffice, Novell NetWare, 10/100Mb Ethernet, Token Ring, LanDesk Server Manager, switches, hubs, routers and MAUs

Technical Support Associate, Dell Computer, Dell Computer Austin, TX 1995-1996
Daily responsibilities included providing technical support on Operating Systems, Desktops, Notebooks and Servers.
  • Software supported - Windows 3.1, 3.11, 95, Windows NT Workstation, Novell NetWare and MS-DOS
  • Able to resolve complex technical issues quickly and efficiently
  • Programmer for internal tool that supplemented Dell’s diagnostic tools for easy troubleshooting
  • Star Team programmer for remote technical support of customer’s computers

Skills / Strengths
Operating Systems
  • Microsoft Windows 3.0-2003 including Server Versions (32bit/64bit)
  • Linux (RedHat, SuSE), AIX, Solaris (SPARC, x86), HP-UX
  • Novell NetWare 3.1-5 plus later Linux Variations
  • Mac OS-X 10.3.1-Current

Hardware
  • Dell PowerEdge Servers (the majority of all servers including blade servers)
  • HP (Compaq) Proliant Servers (the majority of all servers including blade servers)
  • IBM Servers (including blade servers)
  • Dell Storage Enclosures and RAID Arrays
  • HP (Compaq) Storage Enclosures and RAID Arrays
  • Routers and switches including Cisco, HP, Dell, Brocade and Nortel
  • Network Cards/Chipsets including Intel, Broadcom
  • Host Bus Adapter (HBA) including Emulex, QLogic and LSI
  • Wireless Networking - Adapters and Access Points

Applications
  • Oracle (BEA) WebLogic Server 8.1, 9.1, 9.2, 10.0
  • Microsoft Visual Studio, Apple XCode, gcc
  • Visual SourceSafe, Perforce, Subversion
  • MySQL, Microsoft SQL, Oracle 9i, 10g
  • Dell OpenManage, HP Systems Insight Manager, HP OpenView
  • Vignette Applications - Vignette Content Management, Vignette Portal
  • BMC AppSight J2EE, JRockit Mission Control, Oracle (BEA) Guardian

Technical Knowledge
  • C/C++ (since 1996), Java (since 2006), Shell Scripting (All)
  • ODBC/JDBC Programming
  • TCP/UDP/Multicast programming, network layer debug and analyzation
  • Multithreaded programming
  • Java J2EE and Java Programming
  • PHP, Perl, HTML, CSS

Education and Professional Certification
  • Texas State Technical College, Waco, Texas — Associates of Applied Science in Computer Maintenance, 1991
  • WebLogic 9.x Application Server System Administration
  • Management Training - Effective Hiring, Discovering Individual Styles of Communication, Coaching for Success and Setting Performance Expectations
  • Programming and Integration for HP OpenView (Ft. Collins, Colorado)
  • Dell Technical Curriculum for operating systems and hardware (Laptop, Desktop and Server)
  • Advanced Windows for Workgroups, Windows 95 and Windows NT Support
  • Microsoft Certified System Engineer - Windows NT 4.0
  • Comptia A+ Certified
  • Numerous Printer Maintenance and Repair certifications
  • AccessU - Training for accessibility in software development (Knobility.org)